Exchange & Return Policy

EXCHANGE & RETURN POLICY

At Wear Your Karmaa, we want you to love what you wear. Customer satisfaction is important to us, and we are here to help if something isn't right with your order. Please read our Exchange & Return Policy carefully before placing an order.

1. EXCHANGE POLICY

Exchange requests must be raised within 7 days of the delivery date, including the day of delivery.

We offer FREE exchanges for:

• Size issues

• Wrong product received

We will arrange a free reverse pickup wherever the service is available.

Products can be exchanged for another size of the same product or for the correct product of the same value. If you choose a product of a higher value, the price difference must be paid online.

Please note that only one exchange request is allowed per order.

2. PRODUCT CONDITION FOR EXCHANGE

To be eligible for an exchange, the product must be:

• Unused, unwashed, and unworn

• Returned with all original tags and labels attached

• Neatly folded and securely packed

• Returned in its original condition

Products that do not meet these conditions may not be accepted for exchange.

3. RETURN & REFUND POLICY

Refunds are provided only in the following cases:

• A defective or damaged product is received

• An incorrect product is delivered

To request a refund, please contact us within 7 days of delivery at:

Email: support@wearyourkarmaa.com

Please include:

• Your Order ID

• A brief description of the issue

• Clear photographs of the product

Once the issue has been verified, the refund will be processed to the original payment method or the bank account provided by you.

4. EXCEPTIONAL RETURNS

In rare cases where a return is approved for reasons other than a defective or incorrect product, ₹100 will be deducted from the refund amount towards reverse pickup and logistics charges.

5. REFUNDS ARE NOT APPLICABLE FOR

Refunds will not be provided for:

• Size issues — Free Exchange is available

• Slight colour or design variations due to photography, screen settings, or the printing process

• Products that have been used, washed, or damaged after delivery

• Products purchased during a sale or using discount coupons

• Damage caused due to customer handling or misuse

6. IMPORTANT NOTES

Please do not accept packages that appear visibly damaged at the time of delivery.

We reserve the right to reject any exchange or return request if the product does not meet our eligibility criteria.

Slight variations in colour, print placement, or design are normal and do not qualify as defects.

NEED HELP?

For any exchange or return assistance, please contact us:

Email: support@wearyourkarmaa.com

Customer Support Hours:
Monday – Saturday | 10:00 AM – 7:00 PM (IST)

Wear Your Karmaa
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